Collectery Privacy Terms Impressum Delete account

Terms and Conditions - Collectery

Version 2026-09-04 · Last updated: 4 September 2026 · Deutsche Fassung

These terms govern your use of Collectery (the "App"). By creating an account or using the App, you agree to these terms.

1. Who you are contracting with

Henri Irmscher - Appentwicklung
Seckbacher Landstr. 66
60389 Frankfurt am Main, Germany
Email: contact@collectery.de
Phone: +49 152 33560065
VAT ID: DE460981803

Purchases inside the App are a separate contract with Apple or Google. See section 8.

2. Eligibility

You must be at least 16 years old to use the App.

3. How the contract is made (Art. 246c EGBGB)

• Technical steps. You install the App, sign in with your email, Apple, or Google, confirm your age, accept these terms and the privacy policy, and pick a username. The free contract for use of the App comes into effect when you finish that step.
• Paid features. For Collectery Plus and for credits, you tap the offer in the App, and the App Store or Google Play then shows you the price and asks you to confirm. The contract for that purchase is concluded in the store, not in the App.
• Input errors. Before you confirm anything, the App and the store both show a summary. You can go back with the back gesture or the cancel button and change or correct every entry. Nothing is charged until you confirm in the store.
• Contract text. We do not store your individual contract text for you. These terms and the privacy policy are always available at collectery.de and inside the App, and every version carries a version number. Please save or print a copy for your records. Your store receipts are kept by Apple or Google in your store account.
• Contract languages. The contract can be concluded in German or English. The App is also translated into Spanish, French, Italian, and Portuguese. For consumers resident in Germany, the German version of these terms in terms.de.html applies.

4. Your content and the rights you give us

You keep the rights to the photos you upload and the cards and other content you create. You grant us a non-exclusive, worldwide, royalty-free licence, for as long as your content is in the App, to do the following, and only the following, in order to run the service:

• host, store, back up, and transmit your content;
• process your photos with our AI models, and transfer them to our AI infrastructure provider for that, when you ask for an AI feature;
• create derived versions of your content where the product needs them: cutouts, AI-stylized card images, 3D models, thumbnails, previews, and compressed copies;
• display your content to the audience you choose: to you alone, to your followers in the feed, or publicly;
• display a card on a public share page under collectery.de/c/<token> when you create a share link for it. Anyone with the link can open the page without an account, and can pass the link on.

We do not use your content to advertise Collectery, and we do not train AI models on it. The licence ends when you delete the content or your account, except for copies that are still in a backup and will be overwritten, and for a share link someone loaded in the last 30 minutes (see section 6).

You confirm that you have the necessary rights to the photos and other content you upload, including any permissions needed for people, property, or copyrighted material shown in them.

5. Acceptable use

You must not:

• upload illegal, infringing, deceptive, or harmful content;
• upload or share content showing graphic violence, gore, or cruelty, nudity, sexual or pornographic material, the sexual exploitation of minors, terrorist or extremist material, or content that attacks or demeans people because of who they are. None of this is permitted anywhere in the App, including on cards you keep private and on cards you hand out by link. We remove such content when we find it or when it is reported to us, and we may suspend the account behind it;
• misuse the App's AI generation features;
• attempt to break, probe, overload, or bypass service limits or security measures;
• reverse engineer, decompile, or disassemble the App. This restriction does not apply where the law allows you to do it anyway, in particular for interoperability under § 69e UrhG and for error correction and observation under § 69d UrhG;
• use scripts, automation, or several accounts to get around a limit;
• use the App in a way that harms us, other users, or third parties.

6. Sharing a card by link

• A share link makes the card public for anyone who has the link. There is no password and no account check.
• The page shows the card, the title, the creation date, and your display name, username, and avatar.
• You can turn the link off at any time in the App. The page stops working right away. The image and 3D files behind it are delivered through signed links that stay valid for up to 30 minutes, so a copy someone already opened can remain reachable for that long.
• Only share cards you are happy to have out in the open. A link you have handed out cannot be taken back from the person who has it.

7. AI output and its labelling

AI-generated cards, cutouts, and 3D models may be imperfect, incomplete, or unexpected. You are responsible for how you use, rely on, or share AI-generated output.

AI content is labelled, and the label must stay on. Card images we generate with AI carry a visible marking in the App and on the shared image, and the same information in the image metadata (XMP/IPTC). You must not remove, hide, crop away, or alter that marking or that metadata when you share, export, or re-publish the image, and you must not present AI-generated content as an unedited photograph. This mirrors the transparency duty in Art. 50 of the EU AI Act.

8. Paid features, subscriptions, and credits

8.1 What is free

• Creating an account, collecting cards, and browsing the App are free.
• Cut-outs made on your own device and the local card looks are free and not limited by us.
• AI card generation is free with a rewarded advertisement, subject to the fair-use limit in section 8.5.
• One rewarded advertisement unlocks two AI cut-outs, or one AI card generation, depending on where you started it.

8.2 Collectery Plus (subscription)

Collectery Plus is an auto-renewing subscription. It is offered in three billing periods, each including the following per period:

• Weekly: 6 AI cards, 6 AI cut-outs, and 1 3D model, without advertisements.
• Monthly: 25 AI cards, 25 AI cut-outs, and 5 3D models, without advertisements.
• Yearly: billed once a year; the included amounts are granted monthly and are the same as the monthly plan (25 AI cards, 25 AI cut-outs, and 5 3D models per month).

The current price for your country is always shown in the App before you confirm, and is the price that applies.

• The subscription renews automatically at the end of each billing period unless you cancel at least 24 hours before it ends.
• You manage and cancel the subscription in your App Store or Google Play account settings. We cannot cancel it for you.
• Included amounts expire at the end of each period and do not carry over to the next one.
• Once the included amount for a period is used up, AI card generation continues to be available with a rewarded advertisement, and further 3D models can be purchased as credits (section 8.3). Collectery Plus is not a permanently ad-free product.
• Cancelling stops future renewals; access continues until the end of the period you have already paid for.

8.3 Credits (one-off purchase)

• Credits are consumable in-app purchases and are used for 3D model generation.
• One credit generates one 3D model. The cost of an action is shown in the App before you confirm it.
• Purchased credits do not expire and are separate from any subscription allowance.
• Where both are available, an expiring subscription allowance is used before purchased credits.
• Credits are consumed only when the generation is actually started on our systems. If a generation fails, the credit is returned to you.
• Failed generations are not retried automatically; you may retry manually in the App.

8.4 Payment, seller, and prices

• All purchases are made through the app store you installed the App from. Apple (App Store) or Google (Google Play) is the seller of that purchase, and their terms and payment conditions apply to it in addition to these terms.
• Prices include applicable VAT where required.
• We may change the price of future billing periods. A change is announced in advance in the App or by other suitable means. For a running subscription, a price increase only ever takes effect once you agree to it in the App Store or Google Play: the store asks you, and if you do not agree, the subscription simply ends at the end of the period you have paid for. Nothing is charged at a higher price without that confirmation.

8.5 Fair use

To keep the service available for everyone and to protect it against automated abuse, AI card generation is limited to 10 AI cards per day per account. This limit applies to all users, with or without a subscription, and is far above normal use.

• The day is counted in UTC, not in your local time zone, so the counter resets at 00:00 UTC. Depending on where you are, that can be in the middle of your day.
• If you reach the limit, AI card generation becomes available again after the reset. No refund is owed for a day in which you reached the limit.
• You may not use scripts, automation, or multiple accounts to circumvent this limit (see section 5).
• We may adjust this limit; any reduction will be announced in advance in the App.

8.6 Refunds

Refunds for purchases made through an app store are handled by that store under its own policy, because the store is the seller. Your statutory rights, including the right of withdrawal described in section 9, are unaffected.

9. Right of withdrawal for consumers

9.1 Purchases in the App (Collectery Plus and credits)

The seller of every in-app purchase is Apple (App Store) or Google (Google Play), not us. A right of withdrawal for such a purchase therefore exists against that store and is exercised there, under the store's own withdrawal instructions and refund process. We cannot cancel, refund, or withdraw a store purchase for you.

• Apple: report a problem at reportaproblem.apple.com, or use the Apple Media Services Terms and Conditions in your region.
• Google Play: use Google Play's refund process or the Google Play Terms of Service.

Both stores may end the right of withdrawal early once the digital content has been delivered and you agreed to immediate delivery. That is the store's rule, and it is stated in their purchase flow.

9.2 The free Collectery account

Your free account is a contract with us. Because you provide personal data for it, consumers have a right of withdrawal (§ 312 (1a), § 312g BGB).

Withdrawal instruction. You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract was concluded, which is the day you finished creating your account.

To exercise the right of withdrawal, you must inform us (Henri Irmscher - Appentwicklung, Seckbacher Landstr. 66, 60389 Frankfurt am Main, Germany, email contact@collectery.de, phone +49 152 33560065) of your decision by an unequivocal statement, for example a letter sent by post or an email. You may use the model withdrawal form below, but it is not obligatory. To meet the withdrawal deadline, it is enough for you to send your communication before the period has expired.

Effects of withdrawal. If you withdraw from this contract, we close your account and delete your data. The free account costs nothing, so there are no payments to reimburse. Purchases made in an app store are not covered by this instruction; see section 9.1.

Deleting your account in the App under Settings → Account has the same practical effect and is faster.

9.3 Model withdrawal form

Complete and return this form only if you wish to withdraw from the contract.

To: Henri Irmscher - Appentwicklung, Seckbacher Landstr. 66, 60389 Frankfurt am Main, Germany, contact@collectery.de

I / we (*) hereby give notice that I / we (*) withdraw from my / our (*) contract for the provision of the following service: a Collectery user account

Ordered on (*) / received on (*): ______________
Name of the consumer(s): ______________
Address of the consumer(s): ______________
Username or email address of the account: ______________
Signature of the consumer(s) (only if this form is notified on paper): ______________
Date: ______________

(*) Delete as appropriate.

10. Reporting content, moderation, and appeals

10.1 Reporting (notice and action)

If you believe that content published in the App is illegal or infringes your rights, you can tell us and we will look at it. This is the notice-and-action mechanism required by Article 16 of the EU Digital Services Act.

If you use the App: open the card, tap "Report", pick a reason, and add anything else we should know.

If you do not use the App (for example, a rights holder): email contact@collectery.de with the subject "Content report".

So that we can act on a notice, please include:

• an explanation of why you consider the content illegal or infringing;
• enough detail to locate it, such as the card link or a screenshot;
• your name and email address (not required for reports concerning child sexual abuse material);
• a statement that you believe in good faith that the information is accurate and complete.

We confirm receipt of your report without undue delay, decide in a timely, diligent, and non-arbitrary manner, and tell you the outcome with the reasons for it. We may reject notices that are manifestly unfounded, and we may act on our own initiative where we become aware of illegal content.

Blocking. Separately from reporting, you can block another person from their profile in the App. A block works only between the two of you: you stop seeing each other's cards and profile details, and any follow between you is removed. The other person is not told. Blocking is not a report and starts no review, so please also report content you believe is illegal. You can see your blocks, and lift them, under Settings, Blocked people.

10.2 What happens automatically

The first report hides the card straight away. As soon as a card is reported once, it is hidden automatically, before any person has looked at it. That is an automated protective step, not a decision about you: it limits possible harm while a human review is pending. The owner of the card is told by push notification, if they have notifications enabled. If the review finds the report unfounded, the card comes back and nothing else follows from it.

Because a single report is enough to hide a card, we watch for people who report repeatedly and without substance. Under Art. 23 DSA we may suspend the ability to submit reports for a reasonable period, after a warning.

10.3 Appeal (internal complaint handling)

If we hide, remove, or restrict your content, or restrict or terminate your account, you can appeal.

• Send the appeal to contact@collectery.de with the subject "Appeal", within six months of our decision.
• Tell us the card or account concerned and why you think the decision was wrong.
• We confirm receipt, and a person reviews the case. The review is never done by automated means alone.
• We decide without undue delay and tell you the result and the reasons. If we were wrong, we restore the content or the account.
• The same route is open to the person who reported the content, if we decided not to act.

This internal procedure is free. It does not take away your right to go to court, and it does not affect any right you may have under Art. 21 DSA to turn to a certified out-of-court dispute settlement body.

10.4 Point of contact (Art. 11 and 12 DSA)

Single point of contact for authorities, for the Commission and the Board (Art. 11 DSA), and for users (Art. 12 DSA):

Henri Irmscher - Appentwicklung, Seckbacher Landstr. 66, 60389 Frankfurt am Main, Germany
Email: contact@collectery.de
Phone: +49 152 33560065

Communication is possible in German and English. Electronic contact by email is possible and preferred. We are a micro enterprise within the meaning of the DSA and have no legal representative to appoint under Art. 13 DSA, because we are established in the European Union.

11. Your account, suspension, and termination

You are responsible for keeping your login method secure.

11.1 By you

• You can stop using the App at any time, and you can permanently delete your account in the App under Settings → Account (see section 12).

11.2 By us

We may restrict, suspend, or terminate your access, but only for a reason and, wherever it is possible, only after telling you first:

• Reasons. A serious or repeated breach of these terms; illegal content; fraud, payment abuse, or circumventing limits; an attack on the service or on other users; or a legal or regulatory obligation.
• Warning first. For anything that can be put right, we warn you, say what the problem is, and give you a reasonable chance to fix it before we act.
• Without prior warning only where a delay would cause real harm, for example clearly illegal content, an ongoing attack, or a legal order. We then tell you the reason immediately afterwards.
• Statement of reasons. Every restriction comes with a clear statement of the reasons, and with the appeal route in section 10.3.
• Ordinary termination. We may also terminate the free contract with 30 days' notice, for example if we discontinue the service. A paid period you have already bought is either finished or refunded on a pro-rata basis through the store.

12. Deleting your account

Cancel your subscription first. Collectery Plus is a contract with Apple or Google, not with us. Deleting your Collectery account does not cancel it, and it keeps billing you. Cancel it in your App Store or Google Play account settings before you delete.

Unused credits and any remaining subscription allowance expire when the account is deleted, without compensation.

• Deletion is permanent and removes your profile, cards, photos, 3D models, share links, and follows.
• Export your data first if you want to keep it (Settings → Account → Export my data).
• Records we are legally required to keep, in particular accounting records, are described in the privacy policy.

13. Availability, defects, and updates

We provide the App as a digital product to consumers. Your statutory rights for digital products under §§ 327 ff. BGB remain fully unaffected, and nothing in these terms limits them. In particular:

• the App must have the agreed quality and be fit for its normal use (§ 327d, § 327e BGB);
• if it is defective, you can require it to be brought into conformity, and you may reduce the price or terminate the contract under the statutory conditions (§ 327i BGB);
• we owe you updates that keep the App in conformity, including security updates, for as long as you can reasonably expect them given the type and purpose of the App (§ 327f BGB). We tell you about them through the app store. If you do not install an update we provided and told you about, we are not liable for a defect that only arises from that (§ 327f (2) BGB).

Beyond that: the App is in active development. We do not promise uninterrupted availability, and we may change or discontinue individual features, in line with section 14. Planned maintenance is announced in the App where it is foreseeable.

14. Changes to these terms and to the service

• We may change these terms only where there is an objective reason: a change in the law or in case law, an order from an authority, a new or changed feature, a change on the part of a provider we depend on, or closing a gap that turns out to be unworkable in practice. Changes may not upset the balance of the contract to your disadvantage.
• We announce a change at least 30 days before it takes effect, in the App and by pointing you at the new version, with the date it takes effect.
• If you do not want to accept the change, you can terminate the contract free of charge before it takes effect, by deleting your account. We say that in the announcement.
• If you keep using the App after the change takes effect, the new version applies. We tell you that too, in the announcement.
• The same rules apply where we discontinue a feature that is not merely cosmetic.

15. Liability

• We are liable without limitation for intent and gross negligence, for injury to life, body, or health, under the German Product Liability Act (Produkthaftungsgesetz), for fraudulent concealment of a defect, and where we have given a guarantee.
• For slight negligence we are liable only if we breach a material contractual obligation: an obligation whose fulfilment makes the proper performance of the contract possible in the first place, and on whose fulfilment you may regularly rely. In that case our liability is limited to the foreseeable damage typical for this kind of contract.
• Any further liability for slight negligence is excluded.
• These limits also apply to our legal representatives, employees, and other people we use to perform the contract.
• Your statutory rights for digital products (section 13) and any mandatory liability that cannot be excluded remain unaffected.

16. Governing law and jurisdiction

These terms are governed by the laws of Germany, with the exception of the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, this choice of law does not deprive you of the protection of the mandatory law of the country where you have your habitual residence, and you can always bring a claim at the court of your place of residence.

17. Consumer dispute resolution

The European Commission's online dispute resolution platform was shut down on 20 July 2025 and no longer applies.

We are not obliged and not willing to take part in dispute resolution proceedings before a consumer arbitration board (Verbraucherschlichtungsstelle) under the German Consumer Dispute Resolution Act (VSBG). We would much rather sort a problem out directly, so please write to contact@collectery.de first. A real person reads it.

18. Final provisions

If a provision of these terms is or becomes invalid, the rest stays in force. The invalid provision is replaced by the statutory rule.

19. Contact

Questions about these terms: contact@collectery.de.

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